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Introducing Destwin® Fuel Dealer Solution™ Version 3.0 It’s our pleasure to introduce Destwin® FDS 3.0, the latest major version release from Destwin. Destwin® FDS 3.0 brings Energy Marketers an all-new admin user experience with new and enhanced screens and functionality for greater customer service, retention, marketing, and risk management. With Destwin® FDS 3.0, you’ll benefit from an all-new admin user experience that brings elegance and intuitive navigation to the suite of Destwin capabilities. This version release delivers a refresh to all admin screens within Destwin, with particular emphasis on those most used, like the CSR Dashboard, Smart Marketing Tools, Payments, and Risk Management. The all-newRead More →

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Introducing the Cargas Energy – Destwin® Real-Time Data Interface! Now with Destwin®, get real-time data integration with your Cargas Energy system. What Real-Time means to your business With the Destwin-Cargas Real-Time API, you can help take your customer experience to the next level of convenience, accessibility, and satisfaction. The real-time API complements the existing and already-robust data integration between Destwin® and Cargas, resulting in the best of both worlds: easy system-wide access to bulk customer data for multiple customer touches like targeted email sends, and the ability to get the most up-to-date customer data in real-time. Enjoy the following benefits from the new real-time dataRead More →

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Let’s address the elephant in the room shall we? Many energy marketers often ask themselves if they should in fact sell or aggressively promote contracted fuel. As a fellow energy marketer myself, I have struggled with that very notion. At the end of the day, the decision is not ours to make, but actually the customers. It is our obligation as energy marketers to meet the demands of our customers in our local marketplace. With taking a much more aggressive position, it is our obligation as business people to embrace markets that can yield exceptional growth potential. For example, if contracted sales are not particularlyRead More →

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Rewarding your loyal customers, is it worth it? Today a company can spend so much time thinking of how to gain the attention of new customers, they sometimes can lose sight of their current customer base. Because of this companies have come up with various renditions of rewarding customers. So this leads to the question, should you be rewarding your loyal customers? The answer to this question is… You bet! You know the old saying, “it’s cheaper to keep her”, perhaps that phrase was coined about a car, or perhaps a marriage… But it also applies to your current customer base too. Your existing customersRead More →

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There are many things that you probably should not do yourself. For example, doing your own surgery or trying to perform your own haircut is usually a bad idea.  But there are a few things in life you probably can and should do yourself, with proper guidance of course. For an Energy Marketer, hedging your contracted sales is one of those things.  In the past, hedging has been seen as somewhat a blend of science and black magic. We often relied upon a few hedging gurus who we all believed could somehow predict the future with some degree of accuracy. Most of us have comeRead More →

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As an Energy Marketer, you’re always seeking a competitive edge to make your current customers happier, increase their value, and acquire new customers. Here we’re going to take a look at best practices for creating and executing your most successful marketing campaigns. These critical components include: Crafting the Right Message & Incentive Selecting Marketing Channels Know your Sales Funnel Track Results & Analytics Crafting the Right Message & Incentive Marketing is all about delivering the right message to the right person at the right time. If any of these aspects of a campaign are not done well, the campaign results will likely suffer. With regardsRead More →